There are specific rules and regulations that we have regarding delivering and returning products. It is important for us that you are aware of these rules while purchasing the products from our store. When you are aware of the rules and regulations, shopping on our site will become easier.

We not only deliver our products to Yemen but also to countries like Lebanon and Iraq. We accept various kinds of online payments such as your Debit/Credit cards, PayPal, net banking, and more from anywhere across the world. If you have any queries, you can contact our customer executive team via WhatsApp and Email. 

Our team takes around 5 to 7 business days to deliver the products. You will receive the products in a plain box for privacy reasons. As we deliver the products discreetly to your doorsteps, your product comes in secure packaging.

If we get a faulty or incorrect product, you must let us know within 48 hours. We won’t take time to replace your product with a new one.

 But if you damage the product, we won’t take it back as it will be against our policy. We cannot take responsibility for the damaged product caused by our customer.

You can call us or even email us to check on your order. We also provide pickup options in Yemen. 

If you want, you can also update your phone number, address, and payment details. We will send your product only after your details are confirmed. 

We also use courier services such as Aramex to deliver your orders. You will receive updates via SMS about your shipment information and tracking number.